Industries
Plenty of shops already take orders on WhatsApp — the problem is that the order lives in a chat thread and nowhere else, so stock, billing and any sense of who your best customers are all have to be reconstructed by hand. Connecting WhatsApp to the counter closes that gap without changing how customers order.
Customers keep messaging you the way they always did.
| Order in a chat thread | Order through ConneXus |
|---|---|
| Stock updated from memory | Stock ledger updated automatically |
| Bill written by hand | GST invoice generated and sent |
| No customer history | Every order on the customer record |
| No idea who has stopped buying | Segments by recency and value |
No. They keep messaging you on WhatsApp. What changes is what happens on your side once the order arrives.
Yes — a compliant GST invoice PDF delivered to the same conversation.
Connect your number through Meta Embedded Signup, keep ownership of your WhatsApp Business Account, and pay Meta directly for messages — we never add a markup.