Industries
Pharmacy demand is predictable in a way most retail is not: chronic medication runs on a cycle, and a customer who forgets to refill often buys from whoever is nearest instead. A refill reminder timed to the cycle is the single highest-return message a pharmacy can send.
Repeat business made repeatable.
Use WhatsApp for availability, delivery and refill timing. Anything that amounts to clinical advice belongs with a pharmacist, not an automation.
| Moment | Message |
|---|---|
| Order received | Availability confirmation |
| Ready or out for delivery | Update with payment link |
| Refill cycle due | Reminder |
Yes — images and documents can be received in the conversation and attached to the customer record.
Yes, batch and expiry are tracked in the inventory ledger.
Connect your number through Meta Embedded Signup, keep ownership of your WhatsApp Business Account, and pay Meta directly for messages — we never add a markup.