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WhatsApp for restaurants and cafés

Restaurants lose money in two places: the phone nobody can answer during a rush, and the regular who simply stops coming. WhatsApp fixes both — a menu behind a single QR code takes the order without tying up staff, and because every order is attached to a customer record, you can tell who has not been in for six weeks.

What it looks like on a busy evening

Ordering, bookings and the kitchen queue all run off the same records.

  • One QR code on the table opens your menu — no app, no download
  • The order writes into the same POS as a counter sale, and into the kitchen queue
  • Table bookings taken over WhatsApp with confirmation and reminders
  • "Your table is ready" and "your order is ready" fire off fulfilment status
  • Payment by UPI, card or at the counter — your gateway, no commission to us
  • Win-back campaigns to customers who have not ordered recently

Compliance handled

Menus carry FSSAI vegetarian and non-vegetarian marks with filtering, and the bill is a proper GST invoice with the right HSN treatment, not a chat message with a total in it.

Where the money leaks, and what closes it
LeakWhat closes it
Phone unanswered during the rushQR menu takes the order without staff
Orders written on paperOrder goes straight to the kitchen queue
No-show table bookingsReminder with one-tap confirm
Regulars quietly drifting awayWin-back campaign to customers gone quiet

Frequently asked questions

Do customers need to install anything to order?

No. The QR opens a web menu, and the confirmation arrives on WhatsApp. Nothing to download.

Does a WhatsApp order reach the kitchen?

Yes — it enters the same fulfilment queue as a counter order, with kitchen routing.

Related

Put your business on WhatsApp properly

Connect your number through Meta Embedded Signup, keep ownership of your WhatsApp Business Account, and pay Meta directly for messages — we never add a markup.