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WhatsApp green tick verification

The green tick marks a WhatsApp Official Business Account. It is not a paid upgrade and it is not available on the free WhatsApp Business app — you must be on the WhatsApp Business API, and Meta grants it at its discretion based largely on whether your brand is notable enough to be recognised outside its own marketing. Most first applications are declined, and being declined does not affect your ability to use WhatsApp normally.

What actually influences the decision

Meta weighs how well-known the brand is — press coverage in credible independent publications matters more than anything you control directly. Completed business verification, a compliant display name, a filled-out business profile and a healthy quality rating are all prerequisites, but they are not sufficient on their own.

Prerequisites

None of these guarantee approval; missing any of them guarantees rejection.

  • On the WhatsApp Business API, not the free Business app
  • Meta business verification completed
  • Display name matching your real business name and Meta's guidelines
  • Business profile filled in — description, address, website, email
  • Quality rating in good standing

What it does and does not change

The tick is a trust signal that appears next to your name in chat lists. It does not raise your messaging limits, change your pricing, or affect deliverability. Businesses without it operate on WhatsApp perfectly well every day.

Green tick facts
QuestionAnswer
Can I buy it?No — it is granted at Meta's discretion, and anyone selling it is misrepresenting the process
Available on the free Business app?No, API only
Does it raise messaging limits?No
Can I reapply after rejection?Yes, after a waiting period
Biggest factor?Brand notability — independent press coverage

Frequently asked questions

Can I pay to get the WhatsApp green tick?

No. It is granted at Meta's discretion and cannot be bought. Any provider offering a guaranteed green tick for a fee is misrepresenting how it works.

Why was my green tick application rejected?

Most often because the brand is not yet considered notable enough — Meta weighs coverage in credible independent publications heavily. You can reapply after a waiting period.

Do I need the green tick to use the API?

No. It is a trust badge only. It does not affect limits, pricing or deliverability.

Related

Put your business on WhatsApp properly

Connect your number through Meta Embedded Signup, keep ownership of your WhatsApp Business Account, and pay Meta directly for messages — we never add a markup.