Integrations
Product messages inside WhatsApp require a commerce catalogue connected to your WhatsApp Business Account. ConneXus publishes your existing product records to that catalogue, so the same items you sell at the counter and on your storefront can be sent into a conversation as single-product or multi-product messages.
The catalogue is not a second inventory to maintain.
| Surface | Source |
|---|---|
| WhatsApp product message | Meta catalogue, synced from your products |
| Online storefront | Same product record |
| Point of sale | Same product record |
| Bio link showcase | Same product record |
No. It is published from the product records you already keep, so prices and availability do not drift.
A single WhatsApp message containing several catalogue items the customer can browse and add to a cart without leaving the chat.
Connect your number through Meta Embedded Signup, keep ownership of your WhatsApp Business Account, and pay Meta directly for messages — we never add a markup.