Industries
Two numbers decide whether an Indian online store makes money: the percentage of carts that convert, and the percentage of cash-on-delivery orders that get refused at the door. WhatsApp moves both — cart recovery lands where people actually look, and a COD confirmation before dispatch stops you paying shipping twice on an order that was never real.
Connected to your store, not maintained separately.
| Problem | What helps |
|---|---|
| Carts abandoned at checkout | WhatsApp follow-up with a payment link |
| COD refused at the door | Confirmation message before dispatch |
| "Where is my order?" tickets | Automatic dispatch and delivery updates |
| One-time buyers | Segmented win-back campaigns |
Yes — a Shopify connection and a WordPress/WooCommerce plugin both exist. Anything else can go through the API and webhooks.
Yes, with a confirmation message before dispatch so you are not shipping orders that will be refused.
Connect your number through Meta Embedded Signup, keep ownership of your WhatsApp Business Account, and pay Meta directly for messages — we never add a markup.