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WhatsApp for garages and car wash businesses

Two phone calls dominate a workshop day: customers asking whether the car is ready, and you chasing customers for their next service. Both are better as automatic WhatsApp messages — the first fires off the job-card status, the second off the service history.

Job card to next service

The vehicle record drives the messaging.

  • Booking and slot confirmation over WhatsApp
  • "Work started", "estimate ready", "your car is ready" from job-card status
  • Estimate approval in the chat before work proceeds
  • Payment link, then a GST invoice back to the same thread
  • Service-due reminders based on the vehicle's own history
  • Memberships and wash packages tracked per vehicle
Two calls you stop making
CallReplaced by
"Is my car ready?"Automatic status update from the job card
"You are due for a service"Reminder from the vehicle service history

Frequently asked questions

Can customers approve an estimate on WhatsApp?

Yes — the estimate goes to the chat and approval comes back before work proceeds.

Are reminders per vehicle or per customer?

Per vehicle, using its own service history, which matters for customers with more than one car.

Related

Put your business on WhatsApp properly

Connect your number through Meta Embedded Signup, keep ownership of your WhatsApp Business Account, and pay Meta directly for messages — we never add a markup.