Skip to main content

Industries

WhatsApp for travel agents and tour operators

Travel sells on responsiveness. An enquiry answered within minutes with a real itinerary converts; the same enquiry answered next morning has already booked elsewhere. WhatsApp carries the entire journey — enquiry, itinerary, quotation, deposit, documents and in-trip updates — in a single thread the traveller can scroll back through.

Enquiry to return flight

One thread, the whole trip.

  • Instant acknowledgement, then a qualification flow for dates, party size and budget
  • Itineraries and package details sent into the chat
  • Quotations as proper documents, convertible to a tax invoice
  • Deposit and balance collection with payment links
  • Pre-departure reminders and document checklists
  • In-trip updates and a post-trip review request
Trip lifecycle
StageMessage
EnquiryInstant acknowledgement, then qualifying questions
ProposalItinerary and quotation
ConfirmationDeposit link, then booking voucher
Before departureChecklist and reminders
After returnReview request and future-trip nudge

Frequently asked questions

Can I send a quotation on WhatsApp?

Yes — a proper quotation document, which converts to a tax invoice once accepted.

Can I collect a deposit and the balance separately?

Yes, with separate payment links on your own gateway.

Related

Put your business on WhatsApp properly

Connect your number through Meta Embedded Signup, keep ownership of your WhatsApp Business Account, and pay Meta directly for messages — we never add a markup.