Industries
Admissions are seasonal and fee collection is continuous, and both run on chasing people. WhatsApp handles the chasing: enquiries get answered instantly during admission season, class reminders go out on schedule, and fee instalment reminders escalate on their own instead of falling to whoever least minds making the call.
The same channel covers acquisition and operations.
| Task | Handled by |
|---|---|
| Admission enquiry at 10pm | Automatic reply with course and fee details |
| Class timing change | Broadcast to that batch only |
| Fee instalment overdue | Escalating reminders with a payment link |
| Course ending | Re-enrolment campaign |
Yes. Segment by tag or custom field so a timing change reaches that batch and nobody else.
Yes, as automated notifications tied to the student record.
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