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Smart CRM

Know every customer. Never miss a follow-up.

A CRM built for WhatsApp-first businesses. Every conversation, purchase, and interaction in one place — with AI that tells you who to contact, when, and on which channel.

Smart CRM for WhatsApp-first businesses

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WhatsApp-native CRM
AI-powered lead scoring
Automatic contact enrichment
Free for up to 1,000 contacts

Everything you need

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Contact Management

Store unlimited contacts with custom fields, tags, and notes. Full conversation history across WhatsApp, Instagram, SMS, and email.

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Lead Pipeline

Visual Kanban board with customisable stages. Drag leads from NEW to CONVERTED and track your conversion rate.

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Behavioral Segmentation

Auto-segment contacts based on purchase history, engagement frequency, channel preference, and custom criteria.

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RFM Scoring

Recency, Frequency, Monetary scoring ranks every customer. Identify your VIPs, at-risk churners, and dormant contacts instantly.

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Engagement Profiles

See a complete timeline of every interaction — messages, purchases, bookings, campaign opens, and website visits.

Optimal Send Time

AI learns when each contact is most responsive. Schedule messages to land at the perfect moment for maximum open rates.

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Channel Preference Detection

Automatically detect whether a contact prefers WhatsApp, Instagram, SMS, or email — and route messages accordingly.

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Smart Tags

Auto-tag contacts based on behavior — "high-value", "repeat-buyer", "at-risk" — or create your own custom tags.

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CSV Import/Export

Bulk import contacts from spreadsheets with smart field mapping. Export any segment for offline analysis or other tools.

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Activity Timeline

Every call, message, purchase, and note in chronological order. Your team always has full context before every interaction.

How businesses use it

Lead Follow-Up

Never lose a lead again. Get reminders to follow up, see which leads are going cold, and auto-send nurture sequences.

VIP Customer Management

Identify your top 20% customers by RFM score. Create exclusive offers, early access, and personalised WhatsApp messages.

Win-Back Campaigns

Auto-detect customers who haven't purchased in 60 days. Trigger a win-back sequence via their preferred channel.

New Customer Onboarding

Automatically send a welcome sequence after first purchase — product tips, review request, and a loyalty program invite.

Event-Based Outreach

Send birthday wishes, anniversary offers, and renewal reminders automatically based on contact profile data.

Team Collaboration

Assign contacts to team members, add internal notes, and track every interaction so nothing falls through the cracks.

Ready to get started?

Free forever plan. No credit card required. Set up in 60 seconds.

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