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WhatsApp templates that actually work

15 battle-tested replies for every stage — inquiry, quote, follow-up, confirmation, pre-departure, post-trip. Drop your details, copy, send.

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👋 New inquiry

First reply to a new inquiry

Hi Mr Sharma! 👋 Thank you for reaching out to Your Agency.

Lovely choice on Bali — our most-loved destination this season.

To build the perfect itinerary for you, could you share:
• Travel dates (or a window)
• Number of pax (adults + children)
• Budget range per person
• Any preferences — beach, hills, food, pace?

I'll send a tailored proposal within 30 minutes.

— Rahul, Your Agency
👋 New inquiry

Quick acknowledgement (busy)

Hi Mr Sharma, this is Rahul from Your Agency 👋

Got your inquiry on Bali. Our planner is on it — you'll hear from me within 2 hours with a full proposal.

In the meantime, could you confirm:
📅 Travel dates
👥 Number of pax
💰 Approx budget per person

Talk soon!
📑 Sending a quote

Sending the quotation

Hi Mr Sharma! Here's your customised Bali proposal 🌴

📍 *{{packageName}}*
📅 {{duration}}
👥 {{pax}} pax
💰 ₹{{pricePerPerson}}/person · Total ₹{{total}}

📎 Detailed itinerary attached.

This includes:
✓ Hotel stays
✓ Transfers
✓ Sightseeing
✓ Most meals

Good for {{validityDays}} days. Quick to confirm:
1️⃣ Reply YES to lock the dates
2️⃣ Pay 50% advance via UPI/card

Questions? Just message — I'm here. 😊
📑 Sending a quote

Sending 2-3 options

Hi Mr Sharma! I've put together 3 options for your Bali trip — pick what fits best 👇

*Option A — Comfort* (₹{{priceA}}/pax)
3-star hotels · Group transport · Day tours

*Option B — Premium* (₹{{priceB}}/pax) ⭐ recommended
4-star hotels · Private cab · Customised pace

*Option C — Luxury* (₹{{priceC}}/pax)
5-star resorts · Private guide · Premium activities

Which one calls to you? Happy to tweak any of these.
🔔 Following up

Day 2 follow-up (gentle)

Hey Mr Sharma, just nudging on the Bali proposal I sent yesterday 🌴

Any questions on the itinerary or pricing? Happy to tweak — change hotels, add/remove activities, adjust pace.

Let me know if you'd like to lock the dates so I can hold the rates.
🔔 Following up

Day 5 follow-up (urgency)

Hi Mr Sharma! Quick update — the rates I quoted on Bali are valid till {{expiryDate}}.

Hotel availability for your dates is filling fast (peak season starts soon). To secure your slot we'd need to confirm by tomorrow.

Shall I send the booking link? Or would you like me to revise anything in the proposal?
🔔 Following up

Day 10 follow-up (last attempt)

Hi Mr Sharma, hope you're well! 🙏

Wanted to check in once more on the Bali plan. If the timing or budget isn't right just now, completely understand — would you like me to share a different destination at a similar price point?

Or should I close this inquiry and check back next quarter?
🎉 Booking confirmed

Booking confirmation

🎉 Yay Mr Sharma! Your Bali trip is confirmed!

📅 {{startDate}} to {{endDate}}
📍 {{packageName}}
👥 {{pax}} pax
💳 ₹{{paid}} received · Balance ₹{{balance}}

*Booking ID:* {{bookingId}}

📎 Voucher and final itinerary attached.

Next steps:
1️⃣ Send passport copies (if international)
2️⃣ Final payment by {{balanceDueDate}}
3️⃣ I'll share hotel vouchers 7 days before departure

Welcome to the Your Agency family! 🌴
🎉 Booking confirmed

Payment reminder (balance)

Hi Mr Sharma! Quick reminder — the balance for your Bali trip ({{bookingId}}) is due by {{balanceDueDate}}.

💰 Amount: ₹{{balance}}
💳 Payment link: {{paymentLink}}

Once we receive this, I'll release your hotel vouchers and final itinerary.

Let me know if you need anything!
🧳 Pre-departure

T-7 days pre-departure pack

Hi Mr Sharma! Your Bali adventure begins in 1 week 🎒

Here's your departure pack:
📎 Hotel vouchers
📎 Activity tickets
📎 Transfer details
📎 Local emergency contacts

*On-ground assistance:*
📱 {{groundContactName}} ({{groundContactPhone}})

*Quick checklist:*
✓ Passport (6 months validity)
✓ Forex / cards activated
✓ Insurance
✓ Adapters ({{adapterType}})
✓ Comfortable walking shoes

Any last questions — fire away!
🧳 Pre-departure

Departure-day greeting

Hi Mr Sharma! Big day — have a fantastic trip to Bali! 🌴✈️

Quick reminders:
⏰ Reach airport 3 hrs early for international
📱 Save {{groundContactPhone}} for ground assistance
💬 Message me anytime — I'm just one ping away

Safe travels and looking forward to your stories! 🤗
Post-trip

Welcome back + review ask

Welcome back Mr Sharma! 🤗

Hope Bali was everything you'd dreamt of. We'd love to hear all about it!

⭐ Could you take 1 minute to leave us a Google review?
👉 {{googleReviewLink}}

Reviews mean the world to small agencies like ours — and they help fellow travellers find us.

P.S. Refer a friend who's planning a trip and you both get ₹2,000 off your next booking 🎁
Post-trip

Photos request

Hi Mr Sharma! 📸

Would you be open to sharing 2-3 photos from your Bali trip? We'd love to feature you (with credit) on our Insta — and it'll inspire the next traveller heading there.

No pressure at all if you'd rather not. And thank you again for trusting us with your trip! 🌴
🌱 Re-engaging cold

Cold lead (3 months)

Hi Mr Sharma! 👋 It's been a while since we chatted about Bali.

Quick update — rates have softened for the upcoming shoulder season ({{months}}). The same trip we discussed is now ~15% cheaper.

Still keen on Bali? Or would you like me to suggest something fresh for your dates?
🌱 Re-engaging cold

Festive offer broadcast

Namaste Mr Sharma! 🪔

Festive special at Your Agency — book any package by {{offerEndDate}} and get:
🎁 ₹{{discount}} off
🎁 Free airport transfers
🎁 Complimentary candlelight dinner

Valid for travel up to {{travelEndDate}}. Reply with your dream destination and we'll build something for you within 24 hours.

Happy holidays!
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