WhatsApp templates that actually work
15 battle-tested replies for every stage — inquiry, quote, follow-up, confirmation, pre-departure, post-trip. Drop your details, copy, send.
Personalize all 15 templates at once
Drop your agency + sender + a sample customer. Templates auto-fill below. We remember it for next time.
👋 New inquiry
First reply to a new inquiry
Hi Mr Sharma! 👋 Thank you for reaching out to Your Agency. Lovely choice on Bali — our most-loved destination this season. To build the perfect itinerary for you, could you share: • Travel dates (or a window) • Number of pax (adults + children) • Budget range per person • Any preferences — beach, hills, food, pace? I'll send a tailored proposal within 30 minutes. — Rahul, Your Agency
👋 New inquiry
Quick acknowledgement (busy)
Hi Mr Sharma, this is Rahul from Your Agency 👋 Got your inquiry on Bali. Our planner is on it — you'll hear from me within 2 hours with a full proposal. In the meantime, could you confirm: 📅 Travel dates 👥 Number of pax 💰 Approx budget per person Talk soon!
📑 Sending a quote
Sending the quotation
Hi Mr Sharma! Here's your customised Bali proposal 🌴
📍 *{{packageName}}*
📅 {{duration}}
👥 {{pax}} pax
💰 ₹{{pricePerPerson}}/person · Total ₹{{total}}
📎 Detailed itinerary attached.
This includes:
✓ Hotel stays
✓ Transfers
✓ Sightseeing
✓ Most meals
Good for {{validityDays}} days. Quick to confirm:
1️⃣ Reply YES to lock the dates
2️⃣ Pay 50% advance via UPI/card
Questions? Just message — I'm here. 😊📑 Sending a quote
Sending 2-3 options
Hi Mr Sharma! I've put together 3 options for your Bali trip — pick what fits best 👇
*Option A — Comfort* (₹{{priceA}}/pax)
3-star hotels · Group transport · Day tours
*Option B — Premium* (₹{{priceB}}/pax) ⭐ recommended
4-star hotels · Private cab · Customised pace
*Option C — Luxury* (₹{{priceC}}/pax)
5-star resorts · Private guide · Premium activities
Which one calls to you? Happy to tweak any of these.🔔 Following up
Day 2 follow-up (gentle)
Hey Mr Sharma, just nudging on the Bali proposal I sent yesterday 🌴 Any questions on the itinerary or pricing? Happy to tweak — change hotels, add/remove activities, adjust pace. Let me know if you'd like to lock the dates so I can hold the rates.
🔔 Following up
Day 5 follow-up (urgency)
Hi Mr Sharma! Quick update — the rates I quoted on Bali are valid till {{expiryDate}}.
Hotel availability for your dates is filling fast (peak season starts soon). To secure your slot we'd need to confirm by tomorrow.
Shall I send the booking link? Or would you like me to revise anything in the proposal?🔔 Following up
Day 10 follow-up (last attempt)
Hi Mr Sharma, hope you're well! 🙏 Wanted to check in once more on the Bali plan. If the timing or budget isn't right just now, completely understand — would you like me to share a different destination at a similar price point? Or should I close this inquiry and check back next quarter?
🎉 Booking confirmed
Booking confirmation
🎉 Yay Mr Sharma! Your Bali trip is confirmed!
📅 {{startDate}} to {{endDate}}
📍 {{packageName}}
👥 {{pax}} pax
💳 ₹{{paid}} received · Balance ₹{{balance}}
*Booking ID:* {{bookingId}}
📎 Voucher and final itinerary attached.
Next steps:
1️⃣ Send passport copies (if international)
2️⃣ Final payment by {{balanceDueDate}}
3️⃣ I'll share hotel vouchers 7 days before departure
Welcome to the Your Agency family! 🌴🎉 Booking confirmed
Payment reminder (balance)
Hi Mr Sharma! Quick reminder — the balance for your Bali trip ({{bookingId}}) is due by {{balanceDueDate}}.
💰 Amount: ₹{{balance}}
💳 Payment link: {{paymentLink}}
Once we receive this, I'll release your hotel vouchers and final itinerary.
Let me know if you need anything!🧳 Pre-departure
T-7 days pre-departure pack
Hi Mr Sharma! Your Bali adventure begins in 1 week 🎒
Here's your departure pack:
📎 Hotel vouchers
📎 Activity tickets
📎 Transfer details
📎 Local emergency contacts
*On-ground assistance:*
📱 {{groundContactName}} ({{groundContactPhone}})
*Quick checklist:*
✓ Passport (6 months validity)
✓ Forex / cards activated
✓ Insurance
✓ Adapters ({{adapterType}})
✓ Comfortable walking shoes
Any last questions — fire away!🧳 Pre-departure
Departure-day greeting
Hi Mr Sharma! Big day — have a fantastic trip to Bali! 🌴✈️
Quick reminders:
⏰ Reach airport 3 hrs early for international
📱 Save {{groundContactPhone}} for ground assistance
💬 Message me anytime — I'm just one ping away
Safe travels and looking forward to your stories! 🤗⭐ Post-trip
Welcome back + review ask
Welcome back Mr Sharma! 🤗
Hope Bali was everything you'd dreamt of. We'd love to hear all about it!
⭐ Could you take 1 minute to leave us a Google review?
👉 {{googleReviewLink}}
Reviews mean the world to small agencies like ours — and they help fellow travellers find us.
P.S. Refer a friend who's planning a trip and you both get ₹2,000 off your next booking 🎁⭐ Post-trip
Photos request
Hi Mr Sharma! 📸 Would you be open to sharing 2-3 photos from your Bali trip? We'd love to feature you (with credit) on our Insta — and it'll inspire the next traveller heading there. No pressure at all if you'd rather not. And thank you again for trusting us with your trip! 🌴
🌱 Re-engaging cold
Cold lead (3 months)
Hi Mr Sharma! 👋 It's been a while since we chatted about Bali.
Quick update — rates have softened for the upcoming shoulder season ({{months}}). The same trip we discussed is now ~15% cheaper.
Still keen on Bali? Or would you like me to suggest something fresh for your dates?🌱 Re-engaging cold
Festive offer broadcast
Namaste Mr Sharma! 🪔
Festive special at Your Agency — book any package by {{offerEndDate}} and get:
🎁 ₹{{discount}} off
🎁 Free airport transfers
🎁 Complimentary candlelight dinner
Valid for travel up to {{travelEndDate}}. Reply with your dream destination and we'll build something for you within 24 hours.
Happy holidays!